Most rewards programs bury the actual mechanics behind vague language like “earn points on every purchase” without saying what a point is worth or how to actually use one. Here’s the plain version of how ours works, starting with the part that’s fully spelled out: referrals.

The referral program, in actual numbers

Refer a friend and both of you get something concrete, not a vague future discount.

• You get $25 off for every friend you refer who completes a first purchase
• Your friend gets $25 off their own first order of $100 or more
• You also get an additional 15% off (on orders of $100 or more) once your referred friend’s order goes through
• There’s no limit on how many friends you can refer
• Referral credit has no expiry date
• Rewards land instantly once the referred order is complete

That last point matters more than it sounds. A lot of referral programs make you wait for a billing cycle or a manual review before credit shows up. This one doesn’t.

The fine print that actually matters

A few conditions apply, and they’re worth knowing before you assume a referral qualifies. Referred friends need to be genuinely new customers, with their own unique email address and shipping information, not a second order under a name you’ve used before. Credits aren’t transferable and can’t be exchanged for cash, and they apply to your product subtotal only, not taxes or shipping. You’ll also need to be logged into your account to participate, which is a one-time step if you’ve already got an account from a previous order.

Sharing a referral link works through Facebook, WhatsApp, or email, whichever is easiest for actually reaching the friend you’re referring.

Loyalty points: the part that’s account-specific

Separate from referrals, there’s a loyalty points system tied to your account, shown as “Members Only” content once you’re logged in. The specific earning rate and redemption value aren’t published site-wide, since they’re tied to your own account activity rather than a flat public rate. The straightforward way to see exactly where you stand is to create an account and check your own balance directly, rather than estimating from a general description here. If you’ve already got an account, your points and any available redemption options show up there.

Where the two programs overlap

Referral credit and loyalty points aren’t the same thing, and you don’t have to choose between them. A referral gets you an immediate, fixed dollar amount. Loyalty points accumulate with your account over time. Using both means a referral discount can apply to the same order that’s also earning you points, which is worth knowing if you’re timing a bigger purchase.

Where to actually use the credit

Rewards apply the same way regardless of which part of the site you’re shopping. Whether you’re stocking up on cigarettes, pouches, browsing our chewing tobacco and cigar selection, or picking up nicotine pouches for the first time, referral credit and loyalty points apply to the order the same way. Our general smoking coverage and our vapes selection work the same way too, since rewards aren’t restricted to any one product category on the site. It’s worth checking sales and deals before you place an order too, since a live sale and a referral credit can stack on the same purchase rather than competing with each other. Our broader savings coverage has more on stacking discounts if that’s useful.

Why the referral math is worth doing

Run the numbers on a realistic scenario. Refer three friends who each place a qualifying order, and you’re looking at $75 in referral credit plus three separate 15% bonuses once each order completes, on top of whatever loyalty points your own account has been accumulating in the background. None of that requires a special code or a promotional window. It’s just the standing structure of the program, available any time you’ve got someone in mind who’d actually use the site.

Compare that to a typical single-use coupon code, which usually caps out at one discount on one order. A referral program that pays out per person, with no ceiling on how many people you refer, is a meaningfully different shape of reward, especially if you’ve got more than one friend who smokes, vapes, or uses pouches regularly.

Getting started

If you haven’t referred anyone yet, the referral page has the actual share links once you’re logged in. If you’re not sure whether a past order qualified you for anything, contact us directly rather than guessing, and our FAQs page covers other common account questions. How to order walks through checkout if you’re placing a first order and want to make sure everything’s set up to qualify for credit properly, and the full shop is there once you’re ready to actually use whatever credit you’ve built up.